Excellence Framework
The keystone for the performance management of local authority regulatory services is the Excellence Framework. This is the product of work between LBRO, local authorities and LACoRS, with contributions from national regulators, central government and professional bodies. It is rigorous - being based on research into a number of recognized standards - it is thorough - covering service delivery in its entirety - and it is practical - reflecting the views and experiences of practitioners.
The Excellence Framework is principles-based, rather than prescriptive, and is intended to empower local authorities to take responsibility for their performance, enabling regulatory services to maximise their contribution to nationally and locally important outcomes articulated through Local Area Agreements in England, Local Delivery Agreements in Wales, or the National Enforcement Priorities.
Local Authority Regulatory Services Excellence Framework
(15/02/2010 PDF - 720 KB / 16 pages)
The Excellence Framework was piloted for self-assessment and peer challenge by a number of local authorities in the Regulatory Services Peer Challenge Project, building on work across the local government sector in recent years. The improvement plans created during this initiative were reviewed by a team of three peers from other councils, including an elected member from the Improvement and Development Agency Peer Clearing House. The report below presents the findings of the project evaluation conducted by Shared Intelligence between August 2009 and March 2010. This has helped us to understand how self-assessment best supports improvement, and is informing our forthcoming Excellence Framework toolbox for local authorities.
Regulatory Services Peer Challenge - Final Report
(28/06/2010 - 450 KB / 54 pages)
Link to IDeA website - Peer Clearing House
Animal Health
Audit Commission
Better Regulation Executive
Chartered Institute of Environmental Health
Communities and Local Government
Department for Business, Innovation and Skills
Department for Environment, Food and Rural Affairs
Environment Agency
Food Standards Agency
Gambling Commission
Health and Safety Executive
Institute of Licensing
Local Authorities Coordinators of Regulatory Services
National Measurement Office
Office of Fair Trading
Trading Standards Institute
Welsh Assembly Government