Excellence Framework

The keystone for the performance management of local authority regulatory services is the Excellence Framework. This is the product of work between LBRO, local authorities and LACoRS, with contributions from national regulators, central government and professional bodies. It is rigorous - being based on research into a number of recognized standards - it is thorough - covering service delivery in its entirety - and it is practical - reflecting the views and experiences of practitioners.

The Excellence Framework is principles-based, rather than prescriptive, and is intended to empower local authorities to take responsibility for their performance, enabling regulatory services to maximise their contribution to nationally and locally important outcomes articulated through Local Area Agreements in England, Local Delivery Agreements in Wales, or the National Enforcement Priorities.

JPG: General - PDF Icon 2Local Authority Regulatory Services Excellence Framework

(15/02/2010 PDF - 720 KB / 16 pages)

The Excellence Framework was piloted for self-assessment and peer challenge by a number of local authorities in the Regulatory Services Peer Challenge Project, building on work across the local government sector in recent years. The improvement plans created during this initiative were reviewed by a team of three peers from other councils, including an elected member from the Improvement and Development Agency Peer Clearing House. The report below presents the findings of the project evaluation conducted by Shared Intelligence between August 2009 and March 2010. This has helped us to understand how self-assessment best supports improvement, and is informing our forthcoming Excellence Framework toolbox for local authorities.

JPG: General - PDF Icon 2Regulatory Services Peer Challenge - Final Report

(28/06/2010 - 450 KB / 54 pages)

Link to IDeA website - Peer Clearing House

LBRO Coalition for Better Regulation

Animal Health

Audit Commission

Better Regulation Executive

Chartered Institute of Environmental Health

Communities and Local Government

Department for Business, Innovation and Skills

Department for Environment, Food and Rural Affairs

Environment Agency

Food Standards Agency

Gambling Commission

Health and Safety Executive

Institute of Licensing

Local Authorities Coordinators of Regulatory Services

National Measurement Office

Office of Fair Trading

Trading Standards Institute

Welsh Assembly Government

© 2010 LBRO