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BRDO
LBRO encourages the provision of regulatory services in a way that avoids unnecessary burdens on businesses or individuals, and is:
| Accountable | Activities should be open to public scrutiny, with clear and accessible policies, and fair and efficient complaints procedures. This applies to liaison with business as well as consumers. |
| Targeted | Resources should be focused on high-risk enterprises, reflecting local need and national priorities. |
| Proportionate | Enforcement action should reflect the level of risk to the public and the penalty should relate to the seriousness of the offence. |
| Consistent | Advice to business should be reliable and robust and applicable in different parts of the country. Services should operate in similar ways in similar circumstances. |
| Transparent | Businesses should be able to understand what is expected from them by local regulators and what they can anticipate in return. |